Privacy Protection

Krx8 Privacy Policy – Your information stays safe with us

Your personal data matters to us. krx8 always puts your privacy first. On this page, we clearly explain what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026

Welcome to krx8. We understand how valuable your personal information is, which is why this Privacy Policy Built with complete transparency. This document explains in detail how krx8 collects your data, how it is used, and the steps we take to protect your privacy.

By using our platform, you agree to the terms of this Privacy Policy. If you have any objections, please contact us before using our services or refrain from using them.

This Privacy Policy applies solely to the krx8 platform. We are not responsible for third-party sites or services accessed through our website.

1 What Data We Collect

We collect various types of information when you create an account and use our services on krx8. This falls into two categories: information you provide directly, and information collected automatically.

Information you provide directly:

  • Full name, date of birth, and nationality.
  • Mobile number and email address.
  • Residential address.
  • A copy of your national ID or passport (for KYC verification).
  • Payment details for deposits and withdrawals (Mobile Banking/Nagad number).
  • Messages and complaints submitted to customer support.

Automatically Collected Data:

  • IP address and device type.
  • Browser information and operating system.
  • Login time and location.
  • Gaming history and betting information.
  • Cookies and session data.

We never store your password in plain text. Passwords are always encrypted using a strong hashing method.

Type of Data Collection Methods Mandatory?
Name & Mobile Registration Form Yes
Identity Document KYC Upload Before Withdrawal
Payment Information Transaction Processing Yes
Device & IP Automatic Automatic
Gaming History Platform Logs Automatic

2 Purpose of Data Collection

Krx8 uses your data only for specific, legitimate purposes. We never use your information for unnecessary purposes or sell it to third parties.

  • Account Management: To create and verify your account and ensure secure login.
  • Service Delivery: To facilitate gameplay, deposits, and withdrawals.
  • Security Verification: To prevent fraud, scams, and money laundering.
  • Legal Compliance: To comply with applicable laws and regulatory authority guidelines.
  • Customer Support: To assist with troubleshooting and customer support.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
  • Promotional Communications: To inform you about special offers and updates (with your consent).

You can opt out of promotional messages or newsletters at any time. Simply let our support team know.

3 Data Sharing Policy

Krx8 never sells your personal data to third parties. In certain limited circumstances, some information may need to be shared — and we are fully transparent with you about when and why.

  • Payment Processor: Relevant payment details may be shared with Mobile Banking, Nagad, or Rocket to process deposits and withdrawals.
  • Legal Authorities: As required by law, in response to a court order or request from a government authority.
  • Technology Partners: Technology service providers that help run the platform — they are bound by the same privacy policy.
  • Security Investigation: Where required for fraud or money laundering investigations.

Important: Your data is never sold or transferred to advertisers, data brokers, or unrelated third parties.

4 Cookies & Tracking Technologies

Krx8 uses cookies and similar technologies on its website and app to make your experience smoother and more personalized. Cookies are small text files stored in your browser or on your device.

  • Essential Cookies: To remember your login session, security tokens, and language preferences. The platform cannot function properly without these.
  • Functional Cookies: To save your preferred games, settings, and interface preferences.
  • Analytics Cookies: To understand which parts of the site are used most — this helps us improve our services.

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may cause some features to not work properly.

5 Data Protection Measures

Keeping your data secure is our top priority. krx8 employs industry-leading technical and organizational measures to protect your personal information from unauthorized access, modification, or loss.

  • SSL/TLS Encryption: All data transferred between your browser and our servers is secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Option to enable two-factor authentication for added account security.
  • Firewall & Intrusion Detection: Our servers are monitored around the clock.
  • Regular Security Audits: A third-party expert team regularly audits and tests our systems.
  • Restricted Access: Staff can only access data that is necessary for their role.

In the event of a data breach, we will notify affected members as quickly as possible and take all necessary steps to address the situation.

6 Data Retention Duration

Krx8 retains your data only for as long as necessary — never longer than needed. Retention periods depend on the type of information and applicable legal requirements.

Type of Data Retention Period Reason
Account Information Up to 5 years after account closure Legal Obligations
Transaction History 7 Years Financial Regulatory Requirements
KYC Documents 5 Years AML Policy
Gaming Logs 3 Years Dispute Resolution
Support Messages 2 Years Service Quality Improvement

Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

7 Your Rights

You have full control over your personal data. krx8 respects the following rights and will assist you with any related request.

Right to Access Data

You may request to know what information we hold about you.

Right to Correct Data

You may request corrections to inaccurate or outdated information at any time.

Right to Delete Data

You may request deletion of your data where there is no legal obligation to retain it.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Withdraw Consent

You may withdraw your consent to promotional communications at any time.

To exercise any of the above rights [email protected] Email us at the address provided or reach us via live chat. We will respond within 30 business days.

8 Policy Changes & Contact

Krx8 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or through a platform notification. Updated policies take effect from the date of publication.

We recommend visiting this page regularly to stay up to date. Continued use of the platform after any changes will be considered acceptance of the updated policy.

Our support team is available 24/7 for any questions or concerns. Email: [email protected]

Why krx8 Trusted?

A quick overview of the measures we have in place to protect your privacy.

Strong Encryption

Every transaction and piece of data you share is protected with 256-bit SSL encryption. Your information remains completely private and inaccessible to any third party.

KYC Verification System

Every account is verified to prevent anyone from using your identity fraudulently. Your security is guaranteed.

Data Is Not Sold

Your personal data is never sold to third parties. Your privacy is not a commodity we trade in.

Regular Security Audits

Our expert team continuously tests our systems to identify vulnerabilities and ensure they are addressed immediately.

You're in Control

You have full rights to view, correct, or delete your personal data at any time. Submit a request and we will be happy to assist.

24/7 Support

Our support team is available around the clock for any privacy-related questions. Fast, friendly help — whenever you need it.

Start Safe Gaming Today!

You've read the krx8 Privacy Policy — now open an account with confidence. Your data is fully protected, and the platform is fully trustworthy.

বাংলা